Check your network connection > the cable may be unplugged
If the cable is not unplugged > ensure you are able to ping the Printer's IP address > Windows Key + R >type cmd > press enter > type ping 10.10.10.228 (example)
Modified on: Thu, 12 Feb, 2026 at 9:59 AM
Check your network connection > the cable may be unplugged
If the cable is not unplugged > ensure you are able to ping the Printer's IP address > Windows Key + R >type cmd > press enter > type ping 10.10.10.228 (example)
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